Privacy Policy

1 General provisions

Website https://starttowingbusiness.com/ (hereinafter referred to as the «Website») 

And the chatbot on Telegram @starttowingbusniess_bot and Instagram @starttowingbusiness Owned and operated by Start Towing Business Holdings and all its subsidiaries, affiliates, and related companies and brands (collectively, the «Company,» «we,» «us»).
The company provides consulting, training, and marketing services, specializing in launching and supporting towing businesses and roadside assistance throughout the United States, including all states, taking into account the specifics of their laws and regulations.

These Terms of Use and Privacy Policy (collectively, the «Policy») apply to all of the Company's activities in the United States, including interactions with users, customers, and website visitors in all states, in compliance with their laws and regulations.

2 Terms of Use

2.1 Description of services

The company provides its customers with comprehensive services: training, consulting, assistance with registration, licensing, equipment selection and insurance, marketing, and operational support for roadside assistance and evacuation businesses.

2.2 Legality and user responsibility

All information provided on the Website is for informational purposes only and does not constitute legal, tax, or financial advice. Users are responsible for verifying the applicability of the materials in their jurisdiction and, if necessary, seeking advice from relevant specialists.

2.3 Absence of attorney-client relationship

Interaction via the website and free materials does not create a professional relationship; obligations arise only upon signing a separate agreement and paying for services.

2.4 Warranties and exclusions of liability

The company does not guarantee the receipt of licenses, insurance approvals, specific deadlines, or commercial results. The user accepts all risks associated with the use of information and recommendations.

The company and its employees are not liable for lost profits, loss of data, malfunctions, or the actions of third parties. Maximum liability is limited to the amounts paid by the user for a specific service.

2.5 Intellectual Property

All materials available on the Website are the property of the Company or its licensors. The license allows you to use them only for personal business purposes without the right to resell or distribute them.

2.6 Rules for using resources

It is prohibited to copy and use materials for commercial purposes without consent, as well as to take actions to gain unauthorized access to closed services and infrastructure.

2.7 Age restriction

The website and services are not intended for persons under the age of 18. We do not knowingly collect or process personal data from minors.

2.8 Applicable law and dispute resolution

This document is governed by the laws of various US states depending on the place of registration and operation of the Company and the user. All disputes shall first be subject to an attempt at amicable settlement, and if unsuccessful, shall be resolved in accordance with the laws of the relevant state or by arbitration.

2.9 Changes to Terms and Conditions

The company reserves the right to change the terms and conditions by giving prior notice to users. Continued use of the website implies acceptance of the changes.

3 Privacy Policy

3.1 Scope and types of data collected

The company collects and processes:

• Personal data (full name, email, phone number, address, company details, business profile)

• Project details (business type, location, equipment, CDL/non-CDL rights, budget, and deadlines)

• Communication data (correspondence, call recordings, feedback)

• Technical and behavioral data (IP, device, cookies, access logs)

• Payment information processed through secure third-party services.

3.2 Purposes of data processing

• Handling requests and providing customer support

• Provision, improvement, and delivery of consulting and marketing services

• Analysis, marketing optimization, and creation of personalized offers

• Providing information about products and changes

• Compliance with legal obligations and ensuring safety.

3.3 Consent and legal basis

By accessing the Website or using our services, the user gives their voluntary, informed, and unambiguous consent.

 to the processing of their data within the scope of this Policy, including transfer to third parties and use in marketing activities.

Processing is carried out on the basis of consent, fulfillment of contractual obligations, legitimate interests of the Company, and/or in accordance with applicable law.

3.4 Use of cookies and similar technologies

We use cookies and tracking technologies for analytics, improving user experience, advertising, and security. Users can manage cookie settings in their browser.

3.5 Additional channels and platforms

Data may be transferred and processed via third-party platforms, including Telegram, Instagram, Facebook, chatbots, and other communication tools used by the Company to collect and process information and provide customer support.

3.6 Data processing and transfer

Data may be transferred:

• Within Start Towing Business Holdings and its subsidiaries for the provision of services and support

• Third parties: CRM, hosting providers, marketing and payment systems, legal and insurance consultants selected with the customer's consent

• All partners are required to ensure data confidentiality and security in accordance with high corporate standards, including the practices of large companies.

3.7 Storage and safety

Data is stored for no longer than necessary, using technical and organizational security measures: encryption, role-based access, regular system audits.

3.8 User rights under the laws of all states

The company strictly complies with the requirements of all US states regarding user rights:

• Right to access, correct, delete, and restrict data processing

• Right to opt out of marketing communications and review consent

• Right to information about the purposes and recipients of data

• Special rights under CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), UCPA (Utah), and other local laws.

To exercise their rights, users may contact the Company using the contact details provided.

3.9 Age restrictions

The services are not intended for persons under the age of 18, whose data is not intentionally collected. If such data is discovered, it will be deleted.

3.10 International transfers

User data may be processed and stored in various jurisdictions in the United States and other countries in compliance with security requirements.

3.11 Subscription and Feedback Management

Users can update their data, unsubscribe from newsletters, or request deletion via the contact details provided.

3.12 Contact Information

• Email: mail@starttowingbusiness.com

3.13 Policy Updates

English Version:

1 General Provisions

The website https://starttowingbusiness.com/ (hereinafter referred to as the «Site»)

And the Telegram chatbot @starttowingbusniess_bot and Instagram @starttowingbusiness are owned and operated by Start Towing Business Holdings and all its subsidiaries, affiliates, and related companies and brands (collectively, the «Company,» «we,» «us»).

The Company provides consulting, training, and marketing services, specializing in launching and supporting towing businesses and roadside assistance throughout the United States, including all states, taking into account the specifics of their laws and regulations.

These Terms of Use and Privacy Policy (hereinafter collectively referred to as the «Policy») apply to all activities of the Company in the United States, including interactions with users, clients, and site visitors in all states, in compliance with their laws and regulations.

2 Terms of Use

2.1 Description of Services

The Company provides its clients with a comprehensive service: training, consultations, assistance in registration, licensing, selection and insurance of equipment, marketing, and operational support for towing and roadside assistance businesses.

2.2 Legality and User Responsibility

All information provided on the Site is for informational purposes only and does not constitute legal, tax, or financial advice. The user is responsible for verifying the applicability of the materials in their jurisdiction and, if necessary, seeking advice from relevant professionals.

2.3 Absence of Attorney-Client Relationship

Interaction through the site and free materials does not create professional relationships; obligations arise only upon signing a separate agreement and payment for services.

2.4 Warranties and Disclaimers

The Company does not guarantee obtaining licenses, insurance approvals, specific timelines, or commercial results. The user assumes all risks associated with the use of information and recommendations.

The Company and its employees are not liable for lost profits, data loss, failures, or impacts from third-party actions. Maximum liability is limited to the amounts paid by the user for the specific service.

2.5 Intellectual Property

All materials available on the Site are the property of the Company or its licensors. The license allows their use only for personal business purposes without the right to resell or distribute.

2.6 Rules for Using Resources

It is prohibited to copy and use materials for commercial purposes without consent, as well as to take actions for unauthorized access to closed services and infrastructure.

2.7 Age Restriction

The Site and services are not intended for persons under 18 years of age. We do not knowingly collect or process personal data of minors.

2.8 Applicable Law and Dispute Resolution

This document is governed by the laws of various U.S. states depending on the place of registration and operation of the Company and the user. All disputes are subject to preliminary attempts at amicable settlement, and if unsuccessful, are resolved in accordance with the laws of the relevant state or through arbitration.

2.9 Changes to Terms

The Company reserves the right to modify the terms, notifying users in advance; continued use of the site constitutes consent to the changes.

3 Privacy Policy

3.1 Scope and Types of Collected Data

The Company collects and processes:

• Personal data (full name, email, phone, address, company data, business profile)

• Project data (business type, location, equipment, CDL/non-CDL rights, budget, and timelines)

• Communication data (correspondence, call recordings, feedback)

• Technical and behavioral data (IP, device, cookies, access logs)

• Payment information, processed through secure third-party services.

3.2 Purposes of Data Processing

• Handling requests and supporting clients

• Providing, improving, and ensuring consulting and marketing services

• Analysis, marketing optimization, and creating personalized offers

• Informing about products and changes

• Compliance with legal obligations and ensuring security.

3.3 Consent and Legal Bases

By accessing the Site or using our services, the user provides voluntary, informed, and unambiguous consent to the processing of their data under this Policy, including transfer to third parties and use in marketing activities.

Processing is carried out based on consent, performance of contractual obligations, legitimate interests of the Company, and/or in accordance with applicable law.

3.4 Use of Cookies and Similar Technologies

We use cookies and tracking technologies for analytics, improving user experience, advertising, and security. The user can manage cookie settings in their browser.

3.5 Additional Channels and Platforms

Data may be transferred and processed through third-party platforms, including Telegram, Instagram, Facebook, chatbots, and other communication tools used by the Company for collecting and processing information and supporting clients.

3.6 Processing and Transfer of Data

Data may be transferred:

• Within Start Towing Business Holdings and its subsidiaries for providing services and support

• To third parties: CRM, hosting, marketing and payment systems, legal and insurance consultants, selected with client consent

• All partners are required to ensure data confidentiality and security in accordance with high corporate standards, including practices of large companies.

3.7 Storage and Security

Data is stored for no longer than necessary, with the application of technical and organizational security measures: encryption, role-based access, regular system audits.

3.8 User Rights According to Laws of All States

The Company strictly complies with the requirements of all U.S. states regarding user rights:

• Right to access, correct, delete, restrict processing of data

• Right to opt out of marketing communications and review consent

• Right to information about purposes and recipients of data

• Special rights under CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), UCPA (Utah), and other local laws.

To exercise rights, the user may contact the Company through the provided contact details.

3.9 Age Restrictions

Services are not intended for persons under 18 years of age, whose data is not collected intentionally. If discovered, the data will be deleted.

3.10 International Transfers

User data may be processed and stored in various U.S. jurisdictions and other countries in compliance with security requirements.

3.11 Managing Subscriptions and Feedback

The user can update their data, opt out of communications, or request deletion through the provided contacts.

3.12 Contact Information

• Email: mail@starttowingbusiness.com

3.13 Policy Updates